6/17/2023 0 Comments Anydesk download gratisI then received a billing email from AnyDesk with the line to contact their billing department at if I had any questions. I stopped using the software as I started using another and had a 40 Day window that I could get a refund on that. So when they sent me an invoice at renewal time I had figured, my account would auto cancel if I didn't pay for it (this was my misunderstanding and I own up to that part). First, there is no autopay (or at least none that was set up). That is where AnyDesk's true colors came out. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I didn't like alternatives. I used a paid version of the software for a year. Once in awhile certain functions like copy and paste wouldn't work - this was more of a rare occurrence though.īiggest "con" has been in dealing with the company. The software, for the most part works well and was easy for clients to be able to use. Who is thinking 3 months before you have a renewal if you will renew or not? To me this is a policy to purposefully trap customers. While it is in their terms and conditions, requiring 3 months notice to cancel a renewal prior to the renewal date to me is incredibly unreasonable. Instead of showing some sense of flexibility with their lack of response (which if I heard back from them in time would have given me time to cancel my other software and pay them and use their software).Īs a customer, they want me to be fine with them taking an unreasonably long time to respond to billing questions, yet as a company they are incredibly rigid and not willing to show any flexibility with customers - especially as we try and come out of a pandemic! They new I wasn't using the software for the months of trying to get them to answer and clarification. A week or two later I would get a response back basically saying nope - I owe them money. I asked them to be flexible since I had waited forever for them to actually respond to me (never were my emails ever directly responded to). Eventually (now months after my initial email) I got a response telling me that because I didn't let them know 3 MONTHS prior to the renewal date that I wanted to cancel that I had to pay the bill and couldn't cancel until the following year! Opmerkingen: Since they do not have a direct line to their billing department, I called their sales department and was told to make a ticket. If the internet connection is slow or unstable, it can affect the performance and responsiveness of the remote desktop connection. Pricing Policy: AnyDesk offers a free version for personal use, some users may find the pricing structure for its commercial licenses to be relatively high compared to alternative remote desktop software options.Limited Features in Free Version: The free version of AnyDesk has certain limitations, such as restricted access to certain features like file transfer, remote printing, and whiteboard.Dependency on Internet Connection: AnyDesk, like any remote desktop software, relies on a stable and reliable Internet connection. Its straightforward design helps users quickly establish remote connections and access remote desktops. It uses encryption algorithms and secure authentication methods to safeguard data and prevent unauthorized access.User-Friendly Interface: AnyDesk offers a simple interface, making it easy for both beginners and experienced users to navigate and operate. It uses advanced algorithms to minimize errors and ensure a seamless experience.Security: AnyDesk employs strong security measures to protect remote sessions. Speed and Performance: AnyDesk is known for its high-speed data transmission, allowing for smooth and responsive remote desktop connections. There are many products out there that do the same thing.Opmerkingen: overall experience is nice with Any desk Because of the poor support, I may have to reconsider when it comes time to renew my subscription. For that kind of price increase you'd thing they'd up their game with regards to support. Again, a fairly decent program but their support is horrible! They've raised their price in the last year for a 1 year subscription by quite a bit. They either don't respond at your email at all or if they do it's very vague and of little use. So, far a fairly competent program but their support however is almost nonexistent! Really hit and miss! Recently I've sent them multiple emails through their support forum requesting help and reporting issues. They've been releasing updates and that seems to be helping with the issues thus far. Their recent version 5 has had some hiccups and has given me a good amount of trouble - primarily when connecting to Windows servers. I've been using this software for about a year now and for the most part it's worked pretty well.
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